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Frequently Asked Questions

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Technical

Aerofoil

What are the flow rates for The Splash Lab faucets?
The flow rates for The Splash Lab faucets typically range from 0.35 to 1.0 GPM (gallons per minute), depending on the model. These flow rates are designed to meet environmental standards and user expectations, providing efficient water usage while maintaining a comfortable user experience.
Can the sensor for the Radius faucet be positioned to the side?
Yes, the sensor for the Radius faucet can be positioned to the side to accommodate different installation requirements or user preferences. This flexibility allows the faucet to be installed in a way that best suits the layout and functionality of the restroom while maintaining optimal sensor performance.
What are the benefits of working with The Splash Lab for custom design projects?
Working with The Splash Lab on custom design projects offers several key benefits: * Expertise: Our team has extensive experience in designing and manufacturing custom restroom solutions. * Collaboration: We work closely with you to ensure the final product meets your specifications. * Quality Assurance: All custom products are built to the highest standards, ensuring durability and longevity.
Can The Splash Lab products be installed in both high and low-traffic environments?
Yes, The Splash Lab products are designed for versatility and can be installed in both high-traffic and low-traffic environments. Their robust construction and durable materials ensure consistent performance regardless of use volume.
Can your products be installed by any contractor, or do you have a certified installer program?
While any qualified contractor can install The Splash Lab products, we recommend using a certified installer for complex installations or custom projects. Certified installers are trained in the specific requirements of our products, ensuring a smooth installation process and optimal performance.
How do you clean and maintain The Splash Lab accessories?
Cleaning and maintaining The Splash Lab accessories is simple. Regular cleaning with a mild soap solution and a soft cloth will keep the accessories looking their best. It’s important to avoid abrasive cleaners or materials that could damage the finish.
How can the sink fit precisely between two walls for the Monolith?
The Monolith sink can be custom-sized during the design phase to ensure a precise fit between two walls. This creates a clean finish without gaps. Explore custom sizing.
Can the Ribbon system be used with a standard sink?
Yes, the Ribbon system components can be integrated with a standard sink. However, for optimal performance and aesthetic consistency, it’s recommended to use the system as a complete unit.
How do The Splash Lab hand dryers compare in terms of noise levels?
The Splash Lab hand dryers, including the Ribbon hand dryer, are designed to balance powerful performance with lower noise levels, making them suitable for noise-sensitive environments such as offices and libraries.
How can I discuss ideas for a custom design with The Splash Lab?
To discuss custom design ideas, you can contact The Splash Lab’s design team directly via phone or email, or through a consultation request on our website. During these discussions, we’ll explore your project’s needs, provide expert recommendations, and outline the customization process.
Can The Splash Lab's soap systems be used in both high and low-traffic restrooms, and how do they perform?
The Splash Lab’s soap systems perform consistently in both high and low-traffic environments, designed to handle frequent use while maintaining optimal functionality.
Can The Splash Lab faucets be used in high-traffic environments?
Absolutely. The Splash Lab faucets are built to withstand the demands of high-traffic environments. They are constructed from durable materials and feature robust sensor technology that ensures long-lasting performance, even with frequent use. Discover faucet options for high-traffic areas.
What materials are used in The Splash Lab sinks, and what are their benefits?
The Splash Lab sinks are made from stainless steel and solid surface materials. Stainless steel is durable, corrosion-resistant, and easy to clean, ideal for high-traffic environments. Solid surface materials offer a modern appearance while being stain-resistant and hygienic, ensuring long-lasting cleanliness and aesthetic appeal.
Are The Splash Lab faucets ADA compliant?
Yes, many of The Splash Lab faucets are ADA compliant, designed to meet the accessibility standards required for public restrooms. This includes features like easy activation and sufficient clearance for users with disabilities. To ensure ADA compliance, it's important to follow the specific installation guidelines provided. Learn more about ADA-compliant fixtures here.
What types of sinks does The Splash Lab offer?
The Splash Lab offers a variety of sink designs, including wall-mounted sinks, countertop sinks, and integrated sink systems such as the Monolith and Aerofoil series. These sinks cater to different aesthetic preferences and functional needs in commercial spaces.
How customizable is the Aerofoil series to fit specific design requirements?
The Aerofoil series offers a high degree of customization, including options for size, material, and finish. This flexibility allows designers to tailor the system to fit specific spatial constraints or aesthetic preferences, ensuring that the final installation meets the exact needs of the project. Check customization options in the Aerofoil Collection.
What types of soap systems does The Splash Lab offer?
The Splash Lab offers a variety of soap systems tailored to meet the needs of commercial restrooms, including sensor-activated soap dispensers, manual dispensers, and integrated systems that can be customized for various designs and user requirements.
What type of power supply is required for The Splash Lab's soap systems, and are there any special instructions for connecting them?
The Splash Lab’s soap systems typically require low-voltage power supplies (6V or 12V DC), with options for battery or plug-in power. Following the manufacturer’s installation instructions is critical for optimal performance.
What is the purpose of the pipe skirts available for the Monolith Basin System, and are there different styles to choose from?
Pipe skirts in the Monolith Basin System conceal plumbing and protect it from damage. They come in various styles and finishes to match the washroom design. View Monolith Pipe Skirts.
What materials are used in the Channel series?
The Channel series is constructed from high-grade stainless steel and finished with PVD coatings that offer both aesthetic appeal and long-lasting durability. These materials are chosen for their resistance to corrosion, ease of maintenance, and sustainability. See more about the Channel Series finishes.
How does the Ribbon system resolve common restroom challenges?
The Ribbon system addresses challenges like splashback, space constraints, and hygiene through its integrated design. The system’s components work together to minimize water splashing, reduce the fixture footprint, and enhance user hygiene with touch-free operations. This makes it ideal for environments where cleanliness and efficiency are paramount. Visit the Ribbon Sink product page for more.
What should I do if my order is delayed or arrives damaged?
If your order is delayed, please contact our customer support team for assistance. For damaged orders, document the damage with photos and notify us immediately so we can arrange for a replacement or return.
How does the integration of soap systems improve the user experience in high-traffic environments?
Integrated soap systems streamline the restroom experience by offering reliable soap dispensing even in high-traffic environments. The combination of touch-free operation and adequate reservoir capacity ensures users have a seamless and hygienic experience.
What is the lead time for Monolith shop drawings?
Lead times for Monolith shop drawings are typically 2 to 4 weeks, depending on the design’s complexity, ensuring detailed and accurate project planning.
How is the tile edge detailed out for Aerofoil where it meets?
The Aerofoil system allows for precision detailing at the tile edges, ensuring a clean transition where the sink meets the surrounding wall. This detailing prevents water ingress and maintains hygiene, contributing to the system’s long-term durability.
How do The Splash Lab accessories support ADA compliance?
The Splash Lab’s accessories are designed with ADA compliance in mind. This includes proper height placement, reachability, and ease of use for individuals with disabilities, ensuring that all users can comfortably access and use the restroom facilities.
Are there specific considerations for installing sensor taps near other sensor-operated devices or reflective surfaces?
Yes, sensor taps should be installed with care to avoid interference from other electronic devices or reflective surfaces like mirrors, which could trigger false activations. A distance of at least 6 to 12 inches from other sensors is recommended.
What finishes are available for The Splash Lab accessories?
The Splash Lab accessories are available in a variety of finishes, including polished chrome, brushed stainless steel, matte black, and brushed brass. These finishes allow for customization to match the design theme of the restroom and complement other fixtures.
What are the available sizes and configurations for The Splash Lab access panels, and what materials and finishes are offered?
The Splash Lab offers access panels in various sizes and configurations to suit different installation needs. These panels are available in materials like metal, plasterboard, and tile-faced options, and come in finishes that match the surrounding surfaces, ensuring a seamless look.
Can the Monolith system be integrated with other manufacturers' accessories?
Yes, the Monolith system is compatible with various accessories from other manufacturers, provided they meet specific technical requirements, offering greater flexibility in restroom design.
What is the maximum countertop thickness that can accommodate The Splash Lab faucets?
The Splash Lab faucets can typically accommodate countertop thicknesses up to 2 inches. For installations requiring thicker countertops, custom modifications may be necessary, and it's advisable to consult with The Splash Lab for specific technical guidance.
How does the Channel system resolve common washroom challenges?
The Channel system addresses challenges like space constraints, hygiene, and maintenance efficiency. By integrating multiple fixtures into a compact system, it optimizes space and reduces the need for separate installations. The system’s touch-free operation enhances hygiene, while its modular components make it easier to maintain and replace individual parts. For details on how the Channel Faucet and Channel Soap Dispenser address these issues, visit the product pages.
What materials are used in the Radius series?
The Radius series is constructed from high-quality stainless steel and is available with PVD finishes that enhance both durability and aesthetic appeal. These materials offer resistance to corrosion, ease of maintenance, and contribute to sustainability. For more on finishes, visit the PVD Finishes Guide.
What materials are used in The Splash Lab products, and how do they contribute to sustainability?
The Splash Lab uses a variety of sustainable materials including recycled stainless steel, solid surface materials, and PVD-coated metals. These materials are selected for their durability, aesthetic appeal, and low environmental impact, contributing to sustainability.
Why would I specify the Aerofoil series for my washroom project?
The Aerofoil series is ideal for modern washroom projects where both aesthetics and functionality are crucial. It features a slim, sleek design that integrates seamlessly into various architectural styles, making it suitable for high-end commercial spaces. The system also addresses key installation challenges with its integrated components and easy-to-clean surfaces. Learn more about the Aerofoil Collection here.
How can I access technical drawings and product specifications?
Technical drawings and product specifications are available on our product pages and in the downloads section.
Do you provide CAD, BIM (Revit), and SketchUp models of the products?
Yes, The Splash Lab provides CAD, BIM (Revit), and SketchUp models for all our products. These models can be downloaded from our website, assisting architects and designers in integrating our products into their projects.
Are the sinks available in under-mount configurations?
Yes, The Splash Lab offers sinks in under-mount configurations. This configuration provides a clean, seamless look and is easy to maintain, making it popular in contemporary designs.
How easy are The Splash Lab fixtures to install?
The Splash Lab fixtures are designed for ease of installation. Each product comes with detailed installation instructions and is engineered to fit standard plumbing and electrical systems, reducing the time and complexity of installation. Additionally, our support team is available to assist with any specific installation queries.
Is the Aerofoil system cost-effective for commercial applications?
While the Aerofoil system may have a higher upfront cost compared to traditional sinks, its long-term benefits—such as reduced maintenance and enhanced durability—make it cost-effective in the long run. The system’s efficient use of space and integrated design can also lead to savings in installation costs.
Are The Splash Lab sinks suitable for high-traffic environments?
Yes, The Splash Lab sinks are built for high-traffic environments, using durable materials like stainless steel. They maintain their aesthetic appeal and functionality despite heavy use, making them ideal for commercial spaces.
What are The Splash Lab’s modern slavery, CSR, and health and safety policies?
The Splash Lab is committed to ethical practices and has comprehensive policies addressing modern slavery, corporate social responsibility (CSR), and health and safety. These policies ensure that our operations respect human rights and environmental standards.
What finishes are available for The Splash Lab faucets?
The Splash Lab faucets are available in a range of PVD finishes, including brushed stainless steel, polished chrome, matte black, and brushed brass. These finishes not only enhance the aesthetic appeal of the faucets but also offer increased durability and resistance to corrosion and wear. Learn more about PVD finishes.
How do The Splash Lab hand dryers enhance hygiene in public restrooms?
The Splash Lab’s touch-free hand dryers, such as the Ribbon hand dryer, enhance hygiene by reducing contact points, lowering the risk of cross-contamination. Some models also include HEPA filters, which ensure the air used to dry hands is free of airborne contaminants.
What materials are used in the Monolith sinks, and how do they compare to other materials like quartz?
Monolith sinks are primarily made from solid surface materials and stainless steel, offering similar durability to quartz but with additional benefits like customization and repairability. These materials allow for seamless integration and come in various finishes. More details on the Monolith A Series.
How do The Splash Lab hand dryers support energy efficiency and sustainability?
The Splash Lab hand dryers feature energy-efficient motors and adaptive heating systems that reduce power consumption based on ambient temperature. The Ribbon hand dryer, for example, minimizes energy use while maintaining rapid drying times, making it an eco-friendly option for sustainable projects.
How can I contact The Splash Lab for support or inquiries?
You can contact The Splash Lab for support, inquiries, or product assistance through our Contact Us page. Whether you need technical support, product recommendations, or order updates, our team is available to assist you.
How does the Channel system accommodate high-traffic environments?
The Channel system is specifically designed to withstand high-traffic use, with durable materials and robust construction that ensure long-lasting performance. Its integrated design minimizes wear and tear by reducing the number of exposed components, leading to fewer maintenance issues and longer service life.
What faucet is recommended for use with Aerofoil?
The Aerofoil system is compatible with various faucets, but it is particularly well-suited to sensor-activated models that complement its sleek, minimalist design. Custom faucet options are also available to match specific project needs.
Where are The Splash Lab products manufactured, and what are the benefits?
The Splash Lab products are primarily manufactured in the United States and Europe. This localized production offers several benefits, including shorter lead times, higher quality control standards, and a reduced environmental impact due to minimized transportation. Manufacturing close to our markets allows us to respond more quickly to customer needs and maintain a consistent standard of excellence.
Is the Ribbon series suitable for high-traffic areas, and what makes it durable?
The Ribbon series is specifically built for high-traffic areas. Its components, made from durable materials like stainless steel, ensure longevity even with frequent use.
What are the social media links for The Splash Lab, and how can I engage with the brand online?
You can engage with The Splash Lab on social media via the following platforms: * Instagram * LinkedIn * YouTube * Facebook * Pinterest. We encourage you to follow us for updates, project highlights, and product innovations.
Why is it not recommended to connect sensor-operated soap systems to an occupancy circuit?
Connecting sensor-operated soap dispensers to an occupancy circuit can cause inconsistent operation, as occupancy circuits control lighting based on room occupancy and may trigger unintentional activations.
What materials are used in The Splash Lab accessories?
The Splash Lab accessories are typically made from high-quality materials such as stainless steel, brass, and aluminum. These materials are chosen for their durability, resistance to corrosion, and aesthetic appeal, making them suitable for high-traffic commercial environments.
What are the access requirements for the installation and maintenance of sensor taps and soap dispensers?
Sufficient space is required for maintenance access to power supplies, control units, and soap reservoirs. Ideally, a removable panel or similar feature should be installed for easy servicing.
How do you address ADA cane detection with your products?
ADA cane detection is addressed by ensuring that relevant products, such as sink aprons and protruding objects, are detectable by a cane. This is achieved by designing elements to be within the reach of a standard white cane, which is typically 27 inches from the floor. These design considerations help prevent accidents and ensure a safe environment for users with visual impairments.
What are the ADA height requirements for sinks and fixtures?
The ADA requires that sinks and fixtures be installed at a height no greater than 34 inches above the finished floor. Additionally, there should be 27 inches of clearance for knee space beneath the sink to accommodate wheelchair users. These requirements help ensure that all users, regardless of physical ability, can access restroom fixtures comfortably.
What sustainable materials are used in The Splash Lab products?
The Splash Lab uses recycled stainless steel, solid surface materials, and low-emission finishes in its products. These materials are selected for their durability and low environmental impact, ensuring that our products are both sustainable and long-lasting. Learn more about our sustainable materials on our Materials Guide.
How do you clean and maintain The Splash Lab faucets?
The Splash Lab faucets require minimal maintenance. Regular cleaning with a mild soap solution and a soft cloth will keep them looking their best. For sensor faucets, it's important to keep the sensor area clean to ensure uninterrupted operation. Avoid using abrasive cleaners or materials that could damage the faucet’s finish. For detailed warranty and maintenance instructions, visit here.
What types of accessories does The Splash Lab offer?
The Splash Lab offers a wide range of bathroom accessories, including mirrors, towel dispensers, grab bars, coat hooks, and toilet paper holders. These accessories are designed to complement the main fixtures, providing both functionality and a unified aesthetic in commercial restrooms.
Can the P-trap be hidden in the wall for the Monolith?
Yes, the Monolith system allows for the P-trap to be concealed within the wall, ensuring a minimalist and clean appearance.
How does the Radius system resolve common restroom challenges?
The Radius system addresses challenges such as space constraints, hygiene, and user accessibility. Its wall-mounted design frees up valuable floor space, making it easier to clean and maintain. The sensor-operated faucets reduce touchpoints, thereby enhancing hygiene, and the system’s ADA compliance ensures it is accessible to all users. Visit the Radius Sensor Faucet page for more details.
How sustainable is the Channel series in terms of material choices?
The Channel series is made from sustainable materials like stainless steel and PVD finishes that are both durable and environmentally friendly. These materials are recyclable and contribute to the system’s overall sustainability, making the Channel series a good choice for projects aiming for green building certifications such as LEED or WELL. Learn more about the sustainable finishes available in the Channel series.
What are the benefits of using The Splash Lab's sensor-activated faucets?
The Splash Lab's sensor-activated faucets offer several benefits, including touch-free operation, which enhances hygiene by reducing the spread of germs. They also contribute to water conservation by automatically turning off when not in use, preventing water waste. These faucets are particularly well-suited for high-traffic public restrooms where cleanliness and efficiency are paramount.
Do you make custom pipe skirts for Monolith sinks?
Custom pipe skirts are available to match the material and finish of the Monolith sink. These help to conceal plumbing and provide a polished look. Explore options in the Monolith Pipe Skirts.
Which products from The Splash Lab are ADA compliant?
The Splash Lab offers a range of products that are ADA compliant, including sinks, faucets, soap dispensers, and hand dryers. Each product is designed to meet or exceed ADA standards for accessibility, ensuring that restrooms are usable by individuals with disabilities. You can explore specific models and details on our Product Pages.
How do you access components for maintenance in Aerofoil?
Components within the Aerofoil system are accessed via removable panels that blend seamlessly with the overall design. These panels are strategically placed to allow for easy maintenance of plumbing and electrical elements without disrupting the aesthetic integrity of the installation.
Why would I specify the Monolith series for my project?
The Monolith series addresses installation complexity by integrating the sink, drain, and support structures into a single unit. This minimizes the risk of installation errors and ensures compatibility among components, making it ideal for projects that require durability and ease of maintenance. Learn more about the Monolith Collection.
Can the Aerofoil system be used with other manufacturer's fixtures?
Yes, the Aerofoil system is designed to be compatible with fixtures from other manufacturers, provided they meet certain technical specifications. This compatibility allows for greater flexibility in the overall restroom design, enabling the integration of a wide range of accessories and components.
Can The Splash Lab sinks be integrated with other manufacturers' products?
Yes, while The Splash Lab sinks work best with The Splash Lab’s own faucets and accessories, they can also be integrated with other manufacturers’ products, provided compatibility is ensured to maintain design integrity and functionality.
What are the overall lead times for custom and standard Monolith systems?
Standard Monolith systems have a lead time of 6 to 8 weeks, while custom systems may require 8 to 12 weeks, depending on customization and production schedules.
Can The Splash Lab sinks be used outdoors?
Yes, The Splash Lab sinks can be used outdoors, especially stainless steel sinks due to their corrosion resistance. It's essential to consider environmental conditions when selecting materials and finishes for outdoor use.
What is the recommended minimum distance between a sensor soap dispenser and the basin to prevent continuous dispensing?
The sensor soap dispensers should be installed at least 4 to 6 inches above the basin to prevent unintentional activation caused by water reflections or splashes.
What is the process for obtaining replacement parts for The Splash Lab products?
Replacement parts can be ordered through our Spare Parts Page or by contacting customer service directly. Ensure you have the product model number and a description of the required part when making a request.
Are The Splash Lab hand dryers ADA compliant?
Yes, models like the Ribbon hand dryer are ADA compliant, featuring compact designs that can be installed at appropriate heights, ensuring accessibility for all users.
How sustainable is the Ribbon system, and what materials are used?
The Ribbon system is made from sustainable materials like stainless steel and PVD finishes that are durable and environmentally friendly. These materials are recyclable, contributing to the system’s sustainability, making it ideal for projects aiming for green building certifications. Learn about the sustainable finishes.
Do you have Environmental Product Declarations (EPDs) and Health Product Declarations (HPDs)?
Yes, The Splash Lab offers Environmental Product Declarations (EPDs) and Health Product Declarations (HPDs) for many of our products. These documents provide transparent information about the environmental impact and health considerations of our products. Explore the certifications on our Downloads Page.
How do you clean and maintain The Splash Lab sinks and faucets?
Regular cleaning with a mild detergent and a soft cloth is usually sufficient for maintaining The Splash Lab sinks and faucets. Avoid using abrasive cleaners or scouring pads that could damage the finish. For specific cleaning instructions tailored to different materials, consult the product's maintenance guide available on our Downloads Page.
How is water prevented from splashing over the edges of Aerofoil?
The Aerofoil series is designed with sloped surfaces and anti-splash edges that direct water back into the basin, preventing spills and maintaining a clean washroom environment. This design is particularly beneficial in high-traffic areas where frequent cleaning can be a challenge.
What types of hand dryers does The Splash Lab offer?
The Splash Lab offers a range of high-efficiency hand dryers, including the Ribbon hand dryer and other wall-mounted and recessed models. These dryers are designed for fast drying times and minimal energy consumption, making them ideal for high-traffic environments.
Are The Splash Lab hand dryers suitable for high-traffic areas?
Absolutely. The Splash Lab hand dryers, particularly the Ribbon hand dryer, are built with durable materials and robust motors to withstand the demands of high-traffic environments.
How do The Splash Lab's soap systems integrate with other restroom fixtures for a seamless design?
The Splash Lab’s soap systems are designed to integrate seamlessly with other restroom fixtures, with matching finishes and styles that create a cohesive restroom design.
What are the unique features of the Aerofoil series?
The Aerofoil series is known for its minimalist design, hidden plumbing, and seamless integration of fixtures. It also features sloped surfaces to prevent water pooling and anti-splash edges for improved hygiene. These features make it particularly suitable for high-traffic environments where maintenance needs to be minimized. Learn more about the integrated plumbing system.
What is the size of the soap reservoir in The Splash Lab's soap systems?
The typical reservoir size ranges between 1 to 2 liters, ensuring enough supply for high-traffic environments without frequent refills.
What are the installation requirements for different types of wall substrates, such as drywall and plasterboard, for The Splash Lab products?
Installing on drywall or plasterboard typically requires additional reinforcement such as wall studs or backer boards to support the weight of the fixtures. Be sure to follow specific instructions for each substrate type to ensure stable and durable installation.
What backing is required for installing The Splash Lab sinks?
The required backing for installing The Splash Lab sinks varies depending on the model and wall substrate. Typically, a solid backing such as plywood or metal support is recommended to ensure the sink is securely mounted, especially in high-traffic areas.
How do you address ADA cane detection with Aerofoil?
The Aerofoil system is designed to be ADA compliant, including considerations for cane detection. Low-profile features and clearances ensure that the system meets all ADA requirements, providing safe and accessible use for all individuals.
What sustainable practices are implemented in the manufacturing process?
Sustainable practices in The Splash Lab’s manufacturing process include the use of energy-efficient machinery, water recycling systems, and waste reduction protocols. We also source materials from suppliers who adhere to ethical and environmental standards.
How sustainable is the Aerofoil system in terms of materials and manufacturing processes?
The Aerofoil system is manufactured using sustainable materials like stainless steel and solid surface composites. These materials are recyclable and contribute to the overall environmental sustainability of the project. The manufacturing process adheres to strict environmental standards, making the Aerofoil system a suitable choice for projects aiming for LEED or WELL certifications.
Is the Radius series suitable for high and low-traffic environments, and why?
The Radius series is suitable for both high and low-traffic environments due to its durable construction and efficient sensor technology. In high-traffic areas, the touch-free operation minimizes wear and tear, while in low-traffic settings, the fixtures provide a clean and modern aesthetic without requiring frequent maintenance.
What are the shipping rates and options for domestic orders?
Shipping rates vary based on the size, weight, and destination of the order. During checkout, various shipping options will be provided, ranging from standard to expedited. For large orders, we offer freight shipping options as well. For more details, please visit our shipping page.
How does the Monolith sink address drainage and splash issues?
The Monolith sink features a sloped basin and anti-splash edges that ensure efficient drainage while minimizing splash, maintaining a clean washroom environment.
What are the unique features of the Radius series?
Unique features of the Radius series include its sensor-operated technology for touch-free operation that improves hygiene, sleek wall-mounted designs that save space, and a variety of finishes and materials for customization. Explore more about Radius ADA-compliant features.
What materials are used in the Aerofoil series, and what are their benefits?
The Aerofoil series is constructed from stainless steel and solid surface materials, both of which offer durability, resistance to wear, and easy maintenance. Stainless steel is particularly valued for its corrosion resistance and hygienic properties, making it ideal for high-traffic washrooms.
How do you clean and maintain The Splash Lab sinks?
The Splash Lab sinks are easy to clean with smooth surfaces and resistant materials. Use a mild detergent and soft cloth for routine cleaning. For stubborn stains, a non-abrasive cleaner works well. Avoid harsh chemicals to preserve the sink’s finish. More details can be found in our cleaning recommendations.
How does the Monolith system resolve common sink installation challenges?
The Monolith system resolves issues like structural instability and drainage problems by combining these elements into one modular design. It eliminates the need for additional support structures or complex plumbing, reducing potential post-installation issues. See our Movement Society project for real-world applications.
Is the Ribbon system cost-effective for high-traffic restrooms?
While the Ribbon system may have a higher initial investment, its integrated design reduces installation and maintenance costs, making it cost-effective long-term. Its durability in high-traffic environments also means fewer replacements and repairs, adding to its cost-effectiveness.
Do you have "Buy American" products?
Yes, The Splash Lab offers a selection of products that qualify as "Buy American." These products are manufactured in the United States, meeting the requirements for projects that necessitate domestically produced materials. For a full list of qualifying products, please contact our sales team.
What types of faucets does The Splash Lab offer?
The Splash Lab offers a variety of sensor-activated faucets and manual faucets, designed for commercial restrooms. These include wall-mounted and deck-mounted options, catering to different design needs and installation requirements. The faucets are engineered for durability, hygiene, and water conservation, making them ideal for high-traffic environments. Explore more about our faucets.
Can I order a custom finish or color for my product?
Yes, The Splash Lab allows you to order products in custom finishes or colors. This includes options like brushed stainless steel, matte black, brass, and PVD coatings. Custom finishes help ensure that your restroom fixtures align perfectly with the overall design aesthetic of your space.
What is the size of the reservoir for the Ribbon soap dispenser?
The Ribbon soap dispenser comes with a standard reservoir size designed for extended use, reducing the need for frequent refills—an advantage in high-traffic restrooms. More details are available on the Ribbon Soap Dispenser.
How is the Aerofoil sink supported and secured to the wall?
The Aerofoil sink is supported by a reinforced bracket system that is secured to the wall, ensuring structural stability. This system is designed to support the sink’s weight and any additional fixtures, preventing sagging or movement over time.
What are the common ADA compliance challenges, and how does The Splash Lab address them?
Common challenges include ensuring proper fixture height, providing adequate clearance space, and selecting user-friendly controls. The Splash Lab addresses these challenges by offering products with adjustable features, clear installation guidelines, and consulting services to help you navigate the complexities of ADA compliance.
What types of soap dispensers does The Splash Lab offer within these systems?
The Splash Lab provides deck-mounted and wall-mounted soap dispensers, available in both sensor-activated and manual options. These dispensers come in various finishes to complement other restroom fixtures, offering a cohesive and aesthetically pleasing design.
Are the Radius fixtures ADA compliant?
Yes, the Radius fixtures are ADA compliant, designed to be accessible for all users, including those with disabilities. The fixtures meet the required height and reach specifications and are easy to operate, contributing to a more inclusive restroom environment.
Can I order The Splash Lab products direct?
Yes, The Splash Lab products can be ordered directly through our website. For specific project needs or large orders, you can also reach out to our sales team for personalized assistance.
Is the Monolith system cost-effective compared to traditional sinks?
While the initial cost of the Monolith system may be higher, it offers long-term savings. The integrated design reduces the need for extra components and labor during installation, and its durability lowers maintenance costs over time.
Are there any specific installation requirements for The Splash Lab's soap systems?
Yes, installation requires following specific guidelines regarding sensor placement, power supply, and plumbing connections. Adhering to these instructions ensures reliable performance.
Is water buildup or pooling an issue in the Monolith basin?
The Monolith basin features an optimized slope that directs water to the drain, effectively preventing buildup or pooling, ensuring efficient drainage in high-use environments.
What is the difference between the various Monolith Basin Series (A, B, C, D)?
The Monolith Basin Series (A, B, C, D) differ in size, configuration, and customization options, each designed for different spatial and functional requirements. Learn more about the Monolith A Series, Monolith B Series, and Monolith C Series.
How does the Aerofoil system resolve common sink installation challenges?
The Aerofoil system addresses challenges such as space constraints and plumbing complexity by offering a compact design that requires minimal wall space. The system’s modular nature allows for easy integration of plumbing and electrical components, reducing the risk of installation errors and simplifying the overall process.
What backing is required for the Monolith?
The Monolith series typically requires reinforced backing for proper support, especially for larger installations. This backing can be integrated into the wall or provided as part of the modular system, ensuring structural stability.
What are the unique features of the Ribbon series?
The Ribbon series is known for its integrated fixture system—including a faucet, soap dispenser, and hand dryer. These components are designed to work together, reducing the overall footprint and improving user flow. Anti-splash technology, touch-free operation, and customizable finishes make it a versatile choice for various design needs. Explore the Ribbon Faucet and Ribbon Soap Dispenser.
Are The Splash Lab accessories customizable for specific design needs?
Yes, many of The Splash Lab’s accessories are customizable. They can be tailored in terms of size, finish, and installation configuration to meet specific design needs, ensuring that the accessories align with the overall restroom design.
What customization options are available for Aerofoil sinks?
Aerofoil sinks can be customized in terms of size, shape, and finish. Options include different surface textures, color finishes, and integrated fixtures like faucets and soap dispensers. This level of customization allows the Aerofoil series to be tailored to meet the specific design and functional needs of any project.
Is the Radius series cost-effective for public and private restrooms?
The Radius series is cost-effective for both public and private restrooms due to its durability and low maintenance requirements. The sensor-operated features reduce water waste, leading to long-term savings on utility costs. Additionally, the fixtures are designed to withstand heavy use, reducing the need for frequent replacements.
Is the Channel system cost-effective for large-scale projects?
The Channel system is designed to be cost-effective in large-scale projects by reducing installation time and maintenance costs. Its integrated design minimizes the need for multiple installations and simplifies upkeep, leading to long-term savings. The durability and modular nature of the system also mean fewer replacements and repairs over time, which is particularly beneficial in high-traffic commercial environments.
What is the maximum countertop thickness that can accommodate The Splash Lab faucets and dispensers?
The Splash Lab faucets and dispensers are designed to accommodate countertop thicknesses up to 1.5 inches. For thicker countertops, extension kits or custom modifications may be required. Consult the product specifications for precise details.
How does the Ribbon system enhance user experience in public restrooms?
The Ribbon system improves user experience with seamless operation and touch-free interactions, ensuring quick, efficient use in high-traffic areas. Its compact design optimizes space and improves user flow. See more on the Ribbon Series.
How do The Splash Lab products contribute to LEED and WELL certifications?
The Splash Lab products contribute to LEED and WELL certifications by incorporating sustainable materials, promoting water efficiency, and improving indoor environmental quality. Features like sensor-operated faucets and low-flow fixtures help reduce water consumption, which is a critical component of both certification programs.
How does the Ribbon system minimize splashback and maintain hygiene?
The Ribbon system features anti-splash technology that directs water flow to prevent splashing, keeping the area dry and hygienic. Its touch-free operation further enhances hygiene, reducing contact points in public restrooms. Learn how the Ribbon Hand Dryer enhances hygiene.
How do The Splash Lab products address common installation challenges?
The Splash Lab products feature pre-drilled mounting holes, adjustable brackets, and modular components, simplifying the installation process and overcoming challenges like aligning fixtures and ensuring secure mounting.
How can The Splash Lab help with custom restroom design?
The Splash Lab offers comprehensive design assistance for custom restroom projects. Our team can work with you to develop bespoke solutions that meet specific requirements, whether it's optimizing space, ensuring ADA compliance, or integrating unique design elements. We provide guidance from concept through installation.
Is the Monolith system suitable for high-traffic environments, and how durable is it?
The Monolith system is highly durable and well-suited for high-traffic environments. Constructed from wear-resistant materials, it ensures longevity even under frequent use. Check out the Kansas City Union Station project for an example.
How customizable are The Splash Lab's soap systems?
The Splash Lab’s soap systems are highly customizable, including options for finish, reservoir capacity, and installation configurations. Customization also extends to sensor ranges and soap compatibility, ensuring the system meets your project’s specific needs.
How do The Splash Lab accessories complement the main fixtures in terms of functionality and aesthetics?
The Splash Lab accessories are designed to complement the main fixtures by providing both practical functionality and a consistent aesthetic. The accessories are carefully designed to match the finishes and styles of the main fixtures, creating a cohesive and visually appealing restroom environment.
What are the sustainability benefits of The Splash Lab sinks?
The Splash Lab sinks are designed with sustainability in mind. They use recyclable materials like stainless steel and solid surface, which have a long lifecycle. These materials reduce environmental impact and promote water conservation through efficient drainage and splashback prevention. Learn more about sustainability practices.
Why would I specify the Channel series for a commercial washroom?
The Channel series is ideal for commercial washrooms due to its modular design, offering flexibility and efficiency in both installation and maintenance. It’s specifically designed to address the high demands of commercial spaces, focusing on durability, ease of use, and aesthetics that enhance the overall user experience. Learn more about the Channel Collection here.
Where are the components of Channel stored?
The components of the Channel system, including the soap reservoir and power supply, are typically stored under the counter or within the wall cavity. This design helps keep the restroom area clean and uncluttered, improving both aesthetics and maintenance efficiency.
What are the technical specifications for connecting The Splash Lab's soap systems to existing plumbing?
The Splash Lab’s soap systems are compatible with standard ½ inch water supply lines and can be connected to AC or DC power sources. Ensure proper installation by following the provided guidelines.
Does the motor of the Ribbon dryer have a HEPA filter?
Yes, the Ribbon dryer can be equipped with a HEPA filter to capture airborne particles and improve air quality in the restroom—ideal for settings where hygiene is a top priority.
What is The Splash Lab’s average lead time on sinks and faucets?
The average lead time for The Splash Lab sinks and faucets typically ranges from 4 to 8 weeks, depending on the complexity and customization of the order. Contact our sales team for more precise lead times based on your specific order.
How do I service components like the air compressor, soap dispenser, and P-trap?
Servicing components like the air compressor, soap dispenser, and P-trap involves regular inspection and cleaning. The air compressor should be kept free of dust and debris, soap dispensers checked for blockages, and P-traps cleaned regularly to prevent clogs. Detailed servicing instructions are provided in the installation manual.
How does The Splash Lab ensure accessibility in its product designs?
The Splash Lab prioritizes accessibility by incorporating universal design principles into all product lines. This includes considerations for height adjustments, ease of use, and clearance space to accommodate users with various physical abilities. We work closely with accessibility experts to ensure that our products meet the necessary standards and provide a comfortable experience for all users.
Are The Splash Lab soap systems ADA compliant?
Yes, The Splash Lab soap systems are ADA compliant, meeting accessibility requirements, including appropriate height and reach range for users with disabilities.
What is the lead time for Radius products?
The lead time for Radius products varies depending on the specific configuration and customization options. Standard configurations typically have a shorter lead time, while custom orders may take longer. It’s recommended to consult with The Splash Lab’s sales team for specific lead time estimates based on your project requirements.
How do you clean and maintain The Splash Lab hand dryers?
The Splash Lab hand dryers, including the Ribbon hand dryer, require minimal maintenance. Regular cleaning with a damp cloth is sufficient, and for models with HEPA filters, regular filter checks and replacements will ensure optimal performance.
Can the Channel system be used with other manufacturer's accessories?
While the Channel system is designed to work best with The Splash Lab accessories, it can be integrated with other manufacturer’s fixtures if necessary. However, for optimal performance and aesthetic consistency, it is recommended to use accessories from The Splash Lab's product line.
Where is the P-trap located in Aerofoil?
The P-trap in the Aerofoil system is generally concealed within the wall chase behind the sink, maintaining the series’ minimalist appearance. This design also protects the P-trap from damage and ensures easy access for maintenance.
How do you address ADA compliance with the Channel fixtures?
The Channel series is designed with ADA compliance in mind, ensuring that fixtures are accessible to all users, including those with disabilities. This includes considerations for height, reach, and ease of use. The system’s touch-free operation also helps meet ADA guidelines by requiring minimal physical effort.
How does the Aerofoil system ensure durability in high-traffic environments?
The Aerofoil system is built with robust materials like stainless steel, which is resistant to corrosion, wear, and impact. This durability ensures that the system can withstand the demands of high-traffic environments without compromising on performance or appearance.
Do The Splash Lab sinks have an overflow?
Some sinks include overflow outlets, but this feature is customizable. If overflow prevention is crucial for your project, it can be specified during the customization process.
What are the benefits of using The Splash Lab's touch-free soap systems?
Touch-free soap systems enhance hygiene by eliminating the need for users to touch the dispenser, reducing the risk of cross-contamination. They also contribute to waste reduction by dispensing a controlled amount of soap, maintaining both cost-efficiency and sustainability.
Are The Splash Lab sinks ADA compliant?
Yes, many of The Splash Lab sinks are designed to be ADA compliant, ensuring accessibility for all users, including those with disabilities. Features include appropriate height and clear space for wheelchair users. Consult the product details or contact us to confirm ADA compliance for specific models.
Can I customize the finishes for the Ribbon series?
Yes, the Ribbon series offers a range of custom finishes, including PVD coatings in various colors. These finishes not only enhance the system’s aesthetic appeal but also add durability, making it resistant to wear and corrosion in high-traffic settings. Explore the PVD finishes available for the Ribbon series.
What finishes are available for the Radius series?
The Radius series offers a variety of PVD finishes, including brushed nickel, polished chrome, and matte black. These finishes provide visual appeal and additional protection against wear and tear, ensuring long-lasting performance in both public and private restroom environments.
How does the Channel series integrate with existing plumbing systems?
The Channel series is designed to integrate seamlessly with existing plumbing systems, reducing the need for extensive modifications during installation. The system’s modular components can be easily connected to standard plumbing fixtures, ensuring a smooth installation process and reducing overall project costs.
Do all three components of the Ribbon system need to be specified?
While the faucet, soap dispenser, and hand dryer are designed to work together, they can be specified individually based on your project needs. However, using the full system ensures maximum efficiency and a unified aesthetic. Explore the complete Ribbon Collection for more.
Can the sensor for the Radius faucet be positioned to the side?
Yes, the sensor for the Radius faucet can be positioned to the side to better accommodate users and ensure ADA compliance. This flexibility in sensor placement helps avoid unintended activation and provides a more user-friendly experience for individuals with disabilities. Learn more about our Radius faucet.
How can video guides assist with product installation and maintenance?
Video guides provide visual step-by-step instructions, making it easier to understand the installation and maintenance processes for The Splash Lab products. These videos can be especially helpful for installers and maintenance teams.
How is the drain accessed in the Monolith?
The Monolith system allows easy access to the drain via removable panels, simplifying maintenance without disrupting the design.
How do The Splash Lab soap dispensers contribute to reducing waste?
The Splash Lab soap dispensers dispense a precisely measured amount of soap, helping to prevent overuse and ensuring waste reduction in high-traffic environments.
What are the user station sizes for the different Aerofoil sink models?
Aerofoil sinks are available in various user station sizes to accommodate different project needs. These sizes range from single-user stations to multi-user configurations, offering flexibility for both small and large-scale installations.
How do The Splash Lab faucets contribute to water conservation?
The Splash Lab faucets are designed with water-saving technology, including low-flow aerators and automatic shut-off sensors. These features help reduce water usage by ensuring that the faucet only dispenses water when needed, making them an ideal choice for sustainable restroom designs. Explore more about water-saving solutions here.
What payment methods are accepted for orders?
The Splash Lab accepts a variety of payment methods, including credit cards, bank transfers, and purchase orders (subject to approval). Payment options are detailed during the checkout process on our website.
How customizable is the Monolith series to fit my design needs?
The Monolith series offers extensive customization options in terms of size, material, and finish, allowing it to fit specific spatial and aesthetic requirements. Explore customization options.
What is the process for submitting a custom design request?
Submitting a custom design request with The Splash Lab involves several steps: 1. Initial Consultation: Discuss your project with our design team. 2. Proposal Development: We’ll create a detailed proposal, including designs, materials, and cost. 3. Approval and Production: Once approved, your custom order will proceed to production, with updates provided throughout the process.
What are the unique features of the Monolith series?
The Monolith series simplifies installation by combining the sink, support, and drainage into a single unit. It's ideal for high-traffic environments due to its durability and ease of maintenance. The use of sustainable materials and customization options further enhance its functionality. View the Monolith A Series for specific features.
How customizable is the Ribbon series for different aesthetic and functional needs?
The Ribbon series offers extensive customization options, including choices in material finishes and component configurations. Whether you need a specific color or require custom sizing, the Ribbon series can be tailored to meet diverse aesthetic and functional requirements. Check out customization options in the Ribbon Collection.
How does the Radius sensor work for ADA compliance when wall-mounted?
The Radius sensor is designed to be sensitive to a range of motion while minimizing false activations. When wall-mounted, the sensor placement is optimized to ensure that users of varying heights and abilities can easily activate the faucet without difficulty. This design approach supports ADA compliance.
Can The Splash Lab design the restroom to ensure ADA compliance?
Yes, The Splash Lab can assist in designing restrooms to ensure ADA compliance. Our team of experts will work with you to select the appropriate products, design layouts, and installation guidelines to meet all necessary accessibility standards. This collaborative approach ensures that your restroom project is fully compliant and user-friendly. Contact us for more information on ADA-compliant restroom design.
What about germs with hand dryers in general?
Hand dryers like the Ribbon are designed to minimize germ spread by using high-speed airflow that dries hands quickly. The optional HEPA filter further enhances hygiene by filtering the air before it is expelled. Learn more about the Ribbon Hand Dryer.
Does the Ribbon dryer cause splashback like other brands?
The Ribbon hand dryer is designed with controlled airflow that reduces splashback, unlike some traditional dryers that spread water. This helps keep the area around the sink clean and dry.
Do The Splash Lab hand dryers have HEPA filters?
Yes, certain models like the Ribbon hand dryer come equipped with HEPA filters, which remove 99.97% of particles larger than 0.3 microns, ensuring hygienic airflow.
What is the warranty on The Splash Lab sinks?
The Splash Lab offers a comprehensive warranty that typically covers manufacturing defects and material failures. Specific terms vary by product, so review the warranty details or contact us for further information.
What types of soap are compatible with The Splash Lab soap dispensers?
The Splash Lab’s soap dispensers are compatible with a variety of liquid and foam soaps. It’s recommended to use non-abrasive, commercially approved soaps to maintain the dispenser’s longevity and performance.
How customizable is the Radius series for different restroom applications?
The Radius series is highly customizable, offering a range of finishes, materials, and sensor options to suit various restroom applications. Whether you need a specific color finish or custom sensor settings, the Radius series can be tailored to meet the unique requirements of your project. Check out customization options for the Radius Collection.
What customization options are available for sinks and other products?
The Splash Lab offers a wide range of customization options for sinks and other products, including size adjustments, material selections, and custom finishes. You can also choose specific configurations to match the design and functional requirements of your project, providing a tailored solution that fits seamlessly into any restroom design.
What warranty is offered on The Splash Lab’s products?
The Splash Lab offers a comprehensive warranty on all products, covering manufacturing defects and performance issues. The warranty period varies depending on the product. Full details are available on our warranty page.
How do you clean and maintain The Splash Lab's soap systems?
Regular cleaning with a mild detergent and soft cloth will maintain the dispensers. Periodically check and refill the soap reservoir to ensure continuous operation.
Why would I choose the Ribbon series for my restroom design?
The Ribbon series is designed for modern, high-traffic restrooms where both aesthetics and functionality are critical. Its sleek, minimalist design integrates seamlessly into various restroom environments, offering a compact solution that addresses common challenges like splashback and maintenance. The system is well-suited for projects requiring durability and ease of use in busy public spaces. Learn more about the Ribbon Collection here.
Can I track my order, and how?
Yes, you can track your order using the tracking number provided in the shipping confirmation email. This allows you to monitor the progress of your shipment in real-time.
What ADA-compliant accessories does The Splash Lab offer?
The Splash Lab offers a variety of ADA-compliant accessories including grab bars, toilet paper holders, and mirrors. These accessories are designed to complement our main fixtures while providing the necessary support and functionality required by ADA guidelines. Check out our ADA-compliant accessories.
How large of a wall chase is needed for Aerofoil installations?
The wall chase for Aerofoil installations typically requires a minimum depth of 4 inches to accommodate plumbing and electrical components. This depth may vary depending on the specific configuration and additional accessories integrated into the system.
Can I feed multiple soap dispensers from one soap reservoir?
Yes, The Splash Lab’s soap systems can be configured to feed multiple dispensers from a single reservoir, making maintenance easier in large restrooms or high-traffic areas.
What customization options are available for sinks?
The Splash Lab offers a range of customization options, including custom dimensions, finish choices (such as PVD finishes), and integrated fixture configurations. Options like overflow outlets and custom cut-outs ensure the sinks meet specific project requirements.
Are there examples of past customization projects available for review?
Yes, The Splash Lab has completed numerous customization projects across various sectors, which are available for review on our Projects Page. These examples demonstrate our ability to deliver on complex design requirements and offer inspiration for your own project.
How customizable is the Channel series for various washroom designs?
The Channel series is highly customizable, offering various finish options, component configurations, and installation setups to meet specific design requirements. Whether you need a particular color scheme or fixture arrangement, the Channel series can be tailored to fit the unique needs of your project. Visit the Channel Collection for customization options.
What are the maintenance requirements for The Splash Lab fixtures?
The maintenance requirements include regular cleaning, inspection of moving parts, and replacement of consumables like HEPA filters in hand dryers or batteries in sensor faucets. Following the maintenance schedule ensures longevity and optimal performance of the fixtures.
What video tutorials are available for The Splash Lab products?
The Splash Lab offers a variety of video tutorials that cover product installation, maintenance tips, and design insights. These tutorials provide step-by-step instructions for setting up products like sensor faucets, hand dryers, and soap systems. You can view these videos on our YouTube channel.
How sustainable is the Radius system, and what eco-friendly practices are used in its production?
The Radius system is made with sustainable materials such as stainless steel, using eco-friendly manufacturing practices that minimize waste and energy use. The system also promotes water conservation through efficient sensor-operated faucets, making it a sustainable choice for environmentally conscious projects.
What is the size of the reservoir for the Channel soap dispenser?
The Channel soap dispenser is equipped with a reservoir sized for high-traffic environments, reducing the need for frequent refills. The exact size can be customized based on the specific needs of the project. More details are available on the Channel Soap Dispenser.
Can the Channel series fixtures be customized with different finishes?
Yes, the Channel series can be customized with various PVD finishes to match the design requirements of different projects. These finishes not only enhance the aesthetic appeal but also provide additional durability and resistance to wear, making the system suitable for high-traffic environments. Explore the available PVD finishes for the Channel series.
How do The Splash Lab sinks address common design challenges in commercial spaces?
The Splash Lab sinks solve space constraints, offer durability, and meet hygiene standards. Wall-mounted sinks save valuable floor space, while integrated systems like the Monolith and Aerofoil ensure seamless design and easy maintenance. These sinks are made from durable materials that withstand heavy use and reduce splashback and water waste.
What are the unique features of the Channel series?
Unique features of the Channel series include its integrated design, which combines a faucet, soap dispenser, and hand dryer into a seamless unit. The system reduces splashback, improves user flow, and enhances aesthetic appeal with sleek, minimalist finishes. Its modular nature allows for easy customization and adaptability to different washroom environments. Explore the Channel Hand Dryer for more information.
How does the positioning of lighting and reflective surfaces affect the performance of The Splash Lab sensor-operated soap systems?
Lighting and reflective surfaces can interfere with sensor performance, potentially causing false activations. It’s recommended to install the dispensers away from direct light sources or reflective surfaces like mirrors.
Can I mount my own faucets to The Splash Lab sinks?
While The Splash Lab sinks are designed to integrate seamlessly with The Splash Lab’s own range of faucets, it is possible to mount third-party faucets if necessary. However, it's important to ensure that the faucets are compatible with the sink’s mounting and plumbing configurations to avoid any installation issues. Check out our sink collection for details.
What are the installation and maintenance benefits of the Aerofoil design?
The Aerofoil design offers simplified installation with modular components that reduce the risk of installation errors. Maintenance is also straightforward, thanks to the easy-access panels and durable materials that require minimal upkeep.
Why would I specify the Radius series for a modern restroom design?
The Radius series is ideal for modern restroom designs due to its minimalist aesthetics, versatility, and innovative technology. The series offers sleek, wall-mounted fixtures that contribute to a clean, uncluttered look while enhancing user experience through sensor-operated functionality. The Radius series is particularly well-suited for projects that prioritize contemporary design and space efficiency. Learn more about the Radius Collection.
What flow rates are available for the Ribbon system faucets?
The Ribbon faucets are available in various flow rates, typically ranging from 0.5 GPM to 1.5 GPM. This allows for customization based on water conservation goals and user experience. Check the Ribbon Faucet product page for specifics.
How sustainable is the Monolith system, and what eco-friendly materials are used?
The Monolith system is made from recyclable materials like solid surface and stainless steel, offering both durability and sustainability. It helps meet LEED and WELL certification standards, making it ideal for eco-conscious projects. Learn more about our sustainable certifications.
How does The Splash Lab ensure the durability and reliability of customized products?
The Splash Lab ensures the durability and reliability of customized products by using high-quality materials, employing rigorous testing during production, and adhering to strict manufacturing standards. Each custom product is designed to withstand the demands of high-traffic environments while maintaining its aesthetic appeal.
Do the sinks have to be mounted on the wall by a plumber?
While it’s not strictly required for a plumber to mount the sinks, it’s strongly recommended. Plumbers have the expertise to ensure the water supply, drainage, and mounting systems are correctly installed, reducing the risk of leaks or other issues.
What is the recommended water pressure for optimal operation of The Splash Lab faucets?
The optimal water pressure for The Splash Lab faucets is generally between 20 to 80 psi (pounds per square inch). Maintaining this pressure range ensures that the faucets operate efficiently, providing a consistent flow rate and reliable sensor performance.
Where can I access installation manuals?
Installation manuals for The Splash Lab products are available on our Downloads Page. These manuals provide step-by-step instructions, technical specifications, and maintenance guidelines.
How does the Radius sensor work for ADA compliance when wall-mounted?
The Radius sensor is designed to meet ADA compliance by being easily accessible and operable with minimal force. Its placement on the wall-mounted fixture ensures it can be reached and activated by users with different abilities, providing a consistent and reliable experience for all restroom users.
Why would I specify the Monolith series for my project?
The Monolith series addresses installation complexity by integrating the sink, drain, and support structures into a single unit. This minimizes the risk of installation errors and ensures compatibility among components, making it ideal for projects that require durability and ease of maintenance. Learn more about the Monolith Collection.